Privacy Policy

1. Who We Are

Welcome to Sardar Patel International School Privacy Policy (“Privacy Policy”, “Policy” or Privacy Notice). Sardar Patel International School (collectively, “School” or “we” or “us” or “our”) is creating a state-of-the-art school infrastructure with globally acclaimed facilities, anchored by core values of honesty, courage, kindness, compassion, and self-discipline. This Policy outlines our practices in relation to the collection, storage, usage, processing, and disclosure of personal data that you have consented to share with us when you access, use, or otherwise interact with our website available at www.spisdhar.com or mobile application’ Edusprint+ (collectively, “Platform”) or avail products or services that we offers you on or through the Platform (collectively, the “Services”). We are committed to protecting your personal data and respecting your privacy. To provide you with services, we have to collect and otherwise process certain data about you. This Policy explains how we process and use personal data about you. Please note that unless specifically defined in this Policy, We do collect your personal information and process your personal data in accordance with the IT Act, 2000 (21 of 2000) and other national and state laws which relate the processing of personal data. Please read this Policy in consonance with the Terms. By using the Services, you confirm that you have read and agree to be bound by this Policy and consent to the processing activities described under this Policy. This Privacy Policy explains how we collect, use, store, and disclose personal information, and sets out your rights in relation to your data. By using our Site or App, you agree to the terms outlined in this policy.

Effective Date: 20 December 2018

2. Information We Collect

There is no public registration. All students and teachers are added by administrators using the Admin Panel. Each user is provided with credentials to access their academic information.

Schools collect the following types of information through various means:

• Information about students and their families: Provided by students, parents, or guardians during admission and enrollment processes. This includes contact details, family details, health information, emergency contacts, and access or parenting arrangements.
• Information about staff, job applicants, volunteers, and visitors: Collected during recruitment or onboarding, such as personal details, qualifications, teacher registration numbers, working with children check status, and banking information for salary or stipend disbursement.
• Operational activity data: Information about the activities of students, staff, or visitors on school premises (e.g., CCTV footage) or using school-provided systems, such as online learning platforms, networks, and licensed educational software.
• Technical information: Automatically collected data including device type, IP address, app usage patterns, browser type, and cookie identifiers when accessing the school website or mobile app.
• Product and service information: Includes registration data, app account ID, program-specific identifiers, and any direct service or product requests made via the website or mobile app.
• User-generated content: Reviews, feedback, survey responses, or opinions submitted through digital channels related to school services or educational tools.
• Other personal information: Such as age, gender, date of birth, marital status, nationality, occupation, or any additional data shared with the school during formal communication or enrollment.

Additionally, user accounts are created and managed exclusively by school administrators. Students and teachers cannot self-register and are authenticated through school-issued credentials.

3. How We Use Your Information

• Provide academic content and updates
• Enforce single-device login
• Notify students of important events or changes
• Audit and improve system performance

We never use data for marketing or share it with third parties.

4. Data Security

We implement a range of technical and organizational measures to protect your personal data from unauthorized access, disclosure, loss, or misuse. All data is stored on secure servers, and we follow standard practices to ensure the confidentiality and integrity of user information.

Our security practices include proactive monitoring and procedures to detect and respond to potential data breaches. If a data breach is suspected or identified, appropriate action will be taken in accordance with applicable data protection regulations.

If you suspect any misuse, unauthorized access, or loss of your data, please notify us immediately by contacting us via email.

Your Responsibility:

• The security of your Platform account also depends on you. You are responsible for maintaining the confidentiality of your password(s), PINs, and any other access information linked to your account.
• Do not share your account login credentials with others. Sharing may give third parties access to your account and personal data.
• It is your responsibility to control access to your mobile device and the Platform installed on it. This includes keeping passwords/PINs secure and not disclosing them to anyone.
• Alert us immediately if you believe your account has been compromised or if your data security is at risk.

5. Cookies

To optimize our App presence, we use cookies. These are small text files stored on your device. These cookies are deleted after you close the App. Other cookies remain on your device (long-term cookies) and permit its recognition on your next visit. This allows us to improve your access to our site and enhance your experience.

Cookies help us learn more about your interests and provide you with essential features and services. They also serve additional purposes, including:

• Conducting research and diagnostics to improve the content, products, and services.
• Preventing fraudulent activity.
• Improving overall Platform security.

Our cookies allow you to take advantage of some of our essential features. For example, if you block or reject our cookies, you may not be able to:

• Add items to your shopping basket.
• Proceed to checkout.
• Use any products or services that require signing in.

Approved third parties may also set cookies when you interact with our services. These third parties may include:

• Search engines
• Measurement and analytics providers
• Social media networks
• Advertising companies

These third parties use cookies to deliver content (including ads) relevant to your interests, measure the effectiveness of their ads, and perform services on our behalf.

You can prevent the storage of cookies by selecting a "disable cookies" option in your browser or device settings. However, disabling cookies may limit the functionality of our services.

6. Data Retention

We retain your data as long as needed for academic purposes. After a student leaves, their data will be deleted within 30 days upon request or administrative action.

7. Data Sharing

We do not share your personal information with third parties, except where required to provide school-related services, comply with legal obligations, or protect our rights. In limited circumstances, data may be shared with trusted service providers who support the operation of our Platform, under strict data protection agreements.

We may collect your Data in several ways from your use of our website/App or the Platform. For instance:

• When you register with us to receive our products and/or services.
• When you conduct a transaction or attempt a transaction on our website/App or Platform.
• When you complete surveys conducted by or for us.
• When you elect to receive any communications (including promotional offers) from us.
• From the information gathered by your visit to our website or the Platform.

Important: Do not provide personal data about others unless you are authorized or required to do so by contract or applicable law.

8. Device Identification and Access Control

To ensure secure and controlled access to our mobile application, we use the device's unique IMEI (International Mobile Equipment Identity) number for identification purposes. This approach helps us enforce a policy that allows only a single device login per student account at a time.

When a student logs into the mobile application, the app collects and securely stores the IMEI number of the device being used. This identifier is then associated with the student's account to:

• Prevent unauthorized access from multiple devices simultaneously.
• Enhance account security and reduce the risk of misuse or account sharing.
• Support school policies regarding secure student access and usage monitoring.

The IMEI number is treated as sensitive information and is stored securely in accordance with our data protection practices. It is not shared with any third party and is only used internally to manage and secure user access within the platform.

Note: If a student wishes to switch to a new device, they must contact the school administration to update the device record associated with their account.

9. Your Rights

Under the PDPA, you have the right to:

• Access your personal data
• Correct inaccuracies
• Request deletion
• Restrict processing
• Be informed about how your data is used

To exercise your rights, please email spisdhar@gmail.com,.

10. Changes to this Policy

We may change this policy from time to time. If we make any changes to this policy, we will change the “Last Updated” date below. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy. we will notify you and seek additional consent before using your personal data for a new purpose that is inconsistent with the original purpose for which we collected it.

11. Contact

If you are not satisfied with our use of your personal data or our response to any exercise of these rights, you have the right to complain to the relevant data protection authority. If you have any questions in relation to this policy, please contact us at spisdhar@gmail.com

SPIS Dhar (Pvt) Ltd
Email: spisdhar@gmail.com,
Website: www.spisdhar.com